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Internet Services Specialist II

October 10, 2013 - October 23, 2013
Location:Rock Hill, SC
Employment Type:Full Time
Department:Network Services

Assumes Internet Services Specialist I responsibilities in addition to:

Maintenance and support of a large number of physical & VMware Unix/Linux servers that provide a wide range of services, some of which include: Radius; ServAssure; Cacti; Nagios; EMS; Conexon; Apache; Speedtest; various custom built programs.

Assist on both major and minor projects.

Configuring networking equipment per the direction of engineering or management.

Configuring OSPF & RIP throughout the enterprise.

Performing software upgrades for edge equipment.

Reports to Network Internet Services (NIS) Supervisor.



Maintain and troubleshoot existing technologies (routing, CMTS, DSL, FTTP, DSO, Metro Ethernet, and various software).

Provide Broadband Technical Support (BTS) & field technicians with second tier support.

Maintain Unix/Linux servers and various services including Nagios; CEMS; Cacti; Conexon; ServAssure; Radius; Home-Grown tools; DHCP; specific vendor EMS solutions.

Provide support for team members as well as members of other teams within the enterprise.

Configure, install & test Metro Ethernet & T1 Circuits.

Maintain & document IP addresses, circuits, and equipment using Microsoft Excel, Word and Visio.

Assist in major & minor projects.

Monitor network/server infrastructure.



Associate's degree preferred or related work experience.

Must have at least 3 years of networking & 1 year of Linux/Unix experience. Understanding of network protocols (IPv4, ICMP, ARP, DHCP).

Strong technical problem solving and analytical skills.

Proficient in the following Layer 2 and Layer 3 protocols; IPv4, ICMP, TCP/UDP, DHCP, OSPF, RIP & ARP.

Proficient in the following technologies: routing, switching.

Excellent competencies in planning, organization, time management, written & oral communication.

Proficient in Microsoft Excel, Word & Visio.

Equal Opportunity Employer/Contractor.


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