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Internet Services Specialist II

October 10, 2013 - October 23, 2013
Location:Rock Hill, SC
Exempt/Non-Exempt:Non-Exempt
Employment Type:Full Time
Department:Network Services
Description:

Assumes Internet Services Specialist I responsibilities in addition to:

Maintenance and support of a large number of physical & VMware Unix/Linux servers that provide a wide range of services, some of which include: Radius; ServAssure; Cacti; Nagios; EMS; Conexon; Apache; Speedtest; various custom built programs.

Assist on both major and minor projects.

Configuring networking equipment per the direction of engineering or management.

Configuring OSPF & RIP throughout the enterprise.

Performing software upgrades for edge equipment.

Reports to Network Internet Services (NIS) Supervisor.

 

Duties:

Maintain and troubleshoot existing technologies (routing, CMTS, DSL, FTTP, DSO, Metro Ethernet, and various software).

Provide Broadband Technical Support (BTS) & field technicians with second tier support.

Maintain Unix/Linux servers and various services including Nagios; CEMS; Cacti; Conexon; ServAssure; Radius; Home-Grown tools; DHCP; specific vendor EMS solutions.

Provide support for team members as well as members of other teams within the enterprise.

Configure, install & test Metro Ethernet & T1 Circuits.

Maintain & document IP addresses, circuits, and equipment using Microsoft Excel, Word and Visio.

Assist in major & minor projects.

Monitor network/server infrastructure.

 

Qualifications:

Associate's degree preferred or related work experience.

Must have at least 3 years of networking & 1 year of Linux/Unix experience. Understanding of network protocols (IPv4, ICMP, ARP, DHCP).

Strong technical problem solving and analytical skills.

Proficient in the following Layer 2 and Layer 3 protocols; IPv4, ICMP, TCP/UDP, DHCP, OSPF, RIP & ARP.

Proficient in the following technologies: routing, switching.

Excellent competencies in planning, organization, time management, written & oral communication.

Proficient in Microsoft Excel, Word & Visio.

Equal Opportunity Employer/Contractor.

 



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